Terms And Conditions

Overview

Welcome to our website!

These Terms and Conditions outline the rules and regulations for your use of our services and products. By accessing our site, you agree to comply with these terms. This agreement governs your rights and responsibilities regarding purchasing, using, and interacting with our offerings.

Please read these terms carefully to understand your obligations. They cover important topics such as payment, shipping, returns, intellectual property, liability, and privacy. We reserve the right to update or modify these terms at any time, and your continued use of the site constitutes acceptance of any changes. If you do not agree with these terms, please refrain from using our services.

Your trust is important to us, and we are committed to providing a safe and enjoyable shopping experience. For any questions or concerns regarding these Terms and Conditions, please contact our customer support team. Thank you for choosing us!

Refunds

At our company, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward refund process.

Eligibility for Refunds:
Refunds are available for items returned within 30 days of receipt, provided they are in their original condition. Certain items may be exempt from refunds, such as personalized or custom-made products.

How to Request a Refund:
To initiate a refund, please contact our customer service team with your order details (sales@hoverjewelry.com). We will guide you through the return process.

Processing Time:
Once we receive your returned item, please allow 5-10 business days for your refund to be processed. Refunds will be issued to the original payment method used at the time of purchase.

For any questions or further assistance regarding our refund policy, feel free to reach out to our support team. Your satisfaction is our priority!

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email sales@hoverjewelry.com.